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Our Customers

We partner with our customers, aligning and supporting NHS deliverables, to ensure the optimal performance and solutions.

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Working with the NHS

We actively collaborate with the Trusts and Partners to continually enhance services, establishing a Continuous Improvement Service Plan (CISP) for ongoing monitoring.

Our dedicated Procurement, Clinical and R&D Team focus on new product design, alternative material sourcing and innovation to ensure we constantly deliver value adding, cost-effective solutions.

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Solution based management

We embrace a Solution-Based Management approach, where innovative problem-solving and strategic solutions drive our commitment to excellence. Our management philosophy focuses on delivering proactive solution for customers and patients.

We not only provide clinical and product solutions, but also technology to enable customers to have full transparency and visibility of the services we provide, as well as enhanced reporting and data collection.

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Key account management

Our highly skilled and experienced team is dedicated to managing quality in Service and Care. We actively partner Trust and Customers fostering meaningful relationships and long-lasting partnerships. We also provide a single point of contact and a clear structure that leads to successful customer interaction and development.

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Patient outcomes

Our focus is on achieving positive patient outcomes. Through thoughtful cutting-edge treatments, personalised care plans and a commitment to continuous improvement, we strive to enhance the well-being and quality of life for every individual under our care. Their health and satisfaction are our top priorities, driving us to deliver excellence in patient outcomes and added value based on strong evidence for our Trust partners.

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Public and Private sector working together

Our focus is on achieving positive patient outcomes. Through thoughtful cutting-edge treatments, personalised care plans and a commitment to continuous improvement, we strive to enhance the well-being and quality of life for every individual under our care.

Their health and satisfaction are our top priorities, driving us to deliver excellence in patient outcomes and added value based on strong evidence for our Trust partners.

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Supporting Net Zero

We are committed to supporting the NHS Net Zero initiative.

Since 1948 Peacock group has been fully aligned with the   strategy of the NHS and its delivery of exceptional care. We are fully collaborating and actively supporting the push to Net Zero by 2040.

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