Extensive experience
We understand that transitioning out of a service can be daunting. At Peacocks, we are committed to proactively managing any concerns and risks throughout the entire process. Our goal is to ensure that every stakeholder feels comfortable with the transition right from day one.
This level of attention continues throughout the entire lifecycle of the contract. We believe in working in true cooperation with our partners to effectively manage the service.
We regularly provide evidence of our impact through high-quality reports and data, giving stakeholders confidence and satisfaction that we deliver on our promises.
At Peacocks, we don't just see ourselves as an external provider, we become integrated into your operations. We work with the Trust as an extension of their service, rather than just a supplier. We become an integral part of what you do, to become an extension of your delivery of care.
Our commitment
At Peacocks Medical Group (PMG), we're committed to providing solutions to our clinical partners throughout our entire relationship, from onboarding to contract completion. Our ethos of excellence and transparency guides every aspect of our operations. Continuous improvement is key, demonstrated by our training initiatives that enhance efficiency and service. We prioritise feedback from Orthotists, driving better processes and product quality.
Efficiency is paramount in our onboarding and management processes, minimising disruptions throughout the contract. We facilitate collaboration between Orthotists and our Manufacturing Team to standardise protocols and enhance service.
Our clinical facility adjacent to our manufacturing site ensures swift service and we actively welcome visits from Orthotists. At PMG, we are steadfast in our dedication to ensuring the best outcomes for patients through collaboration and continuous improvement.
Meeting and exceeding KPIs is non-negotiable—we always deliver on our promises.
