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Our Culture

We work tirelessly to care for our customers, community and each other.

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                            Simply...we care

Our culture is one of care and this extends to our customers, community, our people and the environment. It is the foundation for our success and sets us apart as a business. Our culture governs how we operate and guides our approach to corporate responsibility and social value.

Our Values

Underpinning our culture are our values and behaviours. Our people understand not just what we do and how we do it, but why….

People Matter

We are a people business. People are at the heart of everything we do and every individual is equally important, be that patients, customers or colleagues.
This is part of our DNA.

Have Fun

We need to work hard; we need to succeed – but let’s have fun on the way. Be positive, support each other, enjoy the journey!

Listen, Learn, Act

We are a listening and learning organisation. We listen so we understand. We learn so we improve. We act together to make a difference.

We Do What We Say

If we say we are going to do something, we can be trusted to deliver. Our promises are our commitment.

Can, Not Can’t

It’s about attitude and the belief that anything is possible, so we don’t limit our potential.

Solutions, Not Problems

This is about creativity and problem solving and the determination to make it happen. However challenging, we always find solutions.

We provide creative solutions in challenging situations.

You inspire our work

Delighting our customers and patients is at the forefront of everything we do. Our aim is to continuously improve and push the boundaries in the industry through innovative and creative thinking and actions.

Our goal is to ensure our customers excel. We deliver life enhancing and transformative solutions, making our work deeply rewarding and meaningful.

Our people

Peacocks recognises the great work our people do through offering benefits and programmes that show that we proactively care about meeting personal and professional needs. This could be through development or progression opportunities, charitable endeavours, wellness initiatives, forums for connectivity or through reward and recognition.

Our environment

The work environment is challenging and demanding but always supportive. Our people thrive through collaboration, empowerment, and accountability. Every individual has an opportunity to make a difference, generating real pride in a great job, well done.

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Electric Van

Learn, thrive & succeed

While our business has grown significantly during the past 3 years, we remain a ‘family’ and this underpins our culture, our identity and how we work.

Through retaining our family ethos, and building a culture based upon our values and behaviours, we have created an environment where people can learn, thrive, and succeed.

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